Scuola per Librai Umberto e Elisabetta Mauri XXX Seminario di Perfezionamento Hans Willem Cortenraad, CEO directeur 22 november 2012 25/01/2013 1 About us and content • Founded in 1871 • Distribution services for all Dutch language publications to both bookstores and consumers (webshop fulfilment). Services include: • Warehousing • Distribution & transportation • Ordering, financial services and reporting • Title information and Dutch ISBN agency for both physical and digital books • Wholesale services for foreign language publications • Print on Demand integrated in logistical process Integrale logistieke oplossingen Ondertitel van de presentatie 2 Structure Cooperation Book Trade Cooperative society of book publishers € Royal Booksellers association Foundation of shareholders Centraal Boekhuis (CB) Supervisory Board CEO CB B.V. Integrale logistieke oplossingen Ondertitel van de presentatie 3 Mission statement “CB strives to deliver a sustainable contribution to the succes of our clients by integrated logistical solutions” • CB is committed to achieve maximum efficiency in the physical and digital network. We constantly search for the best fit between quality and costs Customer intimicy, operational and people excellence are in tens relationship. Integrale logistieke oplossingen Ondertitel van de presentatie 4 1871: As it began…. Integrale logistieke oplossingen Ondertitel van de presentatie 5 …. And this is how it still works CB Culemborg X-dock 2.400 booksellers 1.000 publishers Customers > 125 webshops 80 contract shippers 25.000 addresses DC 85.000 active titles 17.000 new titles a year 52 mio copies in stock 74 mio copies a year Integrale logistieke oplossingen Ondertitel van de presentatie 6 …. also in a digital environment online shops publishers Integrale logistieke oplossingen Ondertitel van de presentatie 7 …. also in a digital environment online shops publishers Integrale logistieke oplossingen Ondertitel van de presentatie 8 About us, in figures P versus E Physical books: Ebooks: •85,000 titles •74 million copies •20.000 titles •1,4 million copies •1.000 publishers •2.400 bookstores •125 webshops •1.000 publishers •100 webshops Italian vs Dutch readers Integrale logistieke oplossingen Ondertitel van de presentatie 9 Growth of ebook distribution in the Netherlands # copies sold in past 2 years 450000 400000 350000 300000 250000 200000 150000 100000 50000 0 Q1 2010 Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Integrale logistieke oplossingen Ondertitel van de presentatie 10 available titles Ebook distribution infrastructure publishers Online reading e-book distribution webservices * logo’s above are just some of the 100+ ebook stores which are connected to CB ebook distribution webservices Integrale logistieke oplossingen Ondertitel van de presentatie 11 Dedicated digital platform for textbooks • CB will launch a dedicated digital platform for the textbook market as of June 2013 • The platform not only enables distribution of digital textbooks to students, it enables students to: • access their titles via a wide variety of devices • access exclusive portal sites which are part of textbooks • annotate their titles and share annotations with other students and professors (and vv). • The platform enables professors to access textbooks for curriculum selecting purposes. • The platform enables connectivity via ELO’s such as Blackboard for students to access textbooks. • The platform is fully integrated with CB’s digital repository. • CB manages the financial administrative and invoicing processes between publishers and points of sales (webstores, elo’s) for all e-textbook transactions in the platform Integrale logistieke oplossingen Ondertitel van de presentatie 12 Integrated POD operation at CB • Publishers can easily upload and manage print PDF’s and technical metadata at their CB portal interface and FTP • The print facility is fully integrated within CB’s warehouse, being able to print and deliver books within 24h: ordered at 8 pm is printed at night and shipped to the customer of bookshop that same night! • 200 publishers are currently using the POD service. • 10% of all titles at CB is available through POD Integrale logistieke oplossingen Ondertitel van de presentatie 13 Content business model eBooks Title information Books Books Publisher eBooks Bookseller Online shop CB PDF PoD PoD Books Order Remittance & Management reporting Integrale logistieke oplossingen Ondertitel van de presentatie 14 Invoice Books Consumer PoD Books Order Turnover tradebooks the Netherlands in million € 1.050 900 +5,3% +2,0% +0,2% -3,5% -4,6% 750 -7,6% 600 Turnover tradebook 450 300 150 0 2006 2007 2008 Integrale logistieke oplossingen Ondertitel van de presentatie 15 2009 2010 2011 2012 Digital vs online vs offline 1.050 700 Digital 900 600 2,5%; +80% LY Hardcopy online 11%; +7% LY 750 500 600 400 450 300 87%; -10% LY Hardcopy offline 300 200 150 100 € Integrale logistieke oplossingen 2006 2007 Ondertitel van de presentatie 16 2008 2009 2010 2011 2012 Publishers developments Marketshare by publisher group 23% 19% 58% Publishing corporations Top 10 independent publishers Other Integrale logistieke oplossingen Ondertitel van de presentatie 17 Market developments per channel 36 56 30 1986 26 24 23 20 21 20 20 17 Chains + Buying groups from 50% to 90% marketshare in 20 years period 15 53 26 14 31 28 19 32 32 34 36 36 34 37 33 33 32 31 11 10 29 29 60 62 30 18 38 37 39 40 40 41 42 1990 1992 1993 1994 1995 1996 1997 46 47 47 50 52 1998 1999 2000 2001 2002 55 30 1988 Integrale logistieke oplossingen Ondertitel van de presentatieChains Bron: GfK Retail and Technology Buying Groups Independents 2005 2007 Importance of innovation Innovate & invest in growth q 2010 …. on time Market decline Development booktrade Integrale logistieke oplossingen Ondertitel van de presentatie 19 t Diversification • Centraal Boekhuis turned into CB • CB entered into new markets; Fashion and Healthcare • Goal ; within three years 25 - 30% of revenues out of new markets • Autinomous growth in new markets & Acquistions • Book & media markets are core Integrale logistieke oplossingen Ondertitel van de presentatie 20