RUG - Template advanced ENG

H.L. Faber, April 16th 2013 | 1
Intro Supply Chain Management
Polen-reis 2013
Faculty of Economics and Business
Drs.Ing. H.L. Faber
H.L. Faber, April 16th 2013 | 2
Henk Faber
› Background:
Mechanical Engineering
University of Applied Sciences Groningen
Technology Management
University of Groningen
› Positions at:
Essent, Tebodin, Johnson & Johnson,
Philips, Agrifirm, Imperial Tobacco
› Roles:
Business Unit Manager / Interim Manager
› Since 2003:
Part time Lecturer RuG, cluster Operations
Supply Chain Management, Consultancy,
Change Management, Logistics, Purchasing
H.L. Faber, April 16th 2013 | 3
Agenda:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Intro Supply Chain . . . . . Management
Traditioneel product denken
Micro, Meso en Macro niveau
Weergave van Supply Chains
Producten versus Diensten
Consider the total Supply Chain !!
CSR + TBL
Outsourcing and Reverse Outsourcing (1800)
Ketenintegratie en distributieketen
H.L. Faber, April 16th 2013 | 4
1. Supply Chain . . . . . Management
› Supply Chain:
• Waardeketen (Porter)
• Distributie proces
• Toegevoegde waarde netwerk (VSM)
• Chain = China
› Management:
• Overzien en Coördineren
• Wat : €, Efficiency, Effectiviteit, Q, Risks, Prod.Safety,
Snelheid/DLT, Pusch  Pull, TBL
• Supply Chain manager (= functie geworden)
H.L. Faber, April 16th 2013 | 5
2. Traditioneel; product beweegt door keten (1)
Supply / Value chain
Customer
Client
(operat.)Buyer
Purchaser
Contract man.
....
Vendor
Supplier
Contractor
Partner
.....
“5 forces of Porter 1985“
H.L. Faber, April 16th 2013 | 6
2. Traditioneel; product beweegt door keten (2)
Purchasing
Sales
WvB
SCManager
Mag. Voorbew. Prod.
Exp.
Scope / Systeemgrens
H.L. Faber, April 16th 2013 | 7
2. Traditioneel; product beweegt door keten (3)
WVB ?
Discussie: value added – non value added activities
VSM
H.L. Faber, April 16th 2013 | 8
3. MICRO niveau:
Purchasing
Sales
WvB
SCManager
Mag. Voorbew. Prod.
Productieproces
Exp.
Intern
H.L. Faber, April 16th 2013 | 9
Van GRAS tot GLAS
Supermarkt
Distributie
Groothandel
Melkfabriek
Boer
Transport
3. MESO niveau:
Klant
Nationaal
H.L. Faber, April 16th 2013 | 10
SALES @
.....
Kunststof
onderdelen
productie
China
Electro
Motoren
India
SALES @
Saturn
NL
Assemblage
Scheerapp.
Drachten
NL
Verpakken
Scheerapp.
+ Snoer
+ Handleid.
Hongarije
SALES @
Walmart
USA
ScheerKoppen
Drachten
NL
SALES @
Carrefour
France
Dozen
230 V
snoer
Philips Scheerapparaat
Hand
leidingen
NL, Dk, Fr, Du,
Eng, USA, China, etc.
SALES @
.....
Internationaal
KLANTEN
GRONDSTOFFEN
3. MACRO-niveau:
“Second tier”
Suppliers
“First tier”
Suppliers
“First tier”
Customers
“Second
tier”
19/07/2017
Customers
The
Operation
Supply side of
the network
The
Immediate
Supply
Network
Demand side of
the network
The Total
Supply
Network
Internal Supply Networks
11
H.L. Faber, April 16th 2013 | 12
4. Weergave methoden van een Supply Chain (1)
Grafische
weergave
naar eigen
inzicht
H.L. Faber, April 16th 2013 | 13
4. Weergave methoden van een Supply Chain (2)
Porter Value Chain
Precendence diagram
incl. Critical Path
and Bottlenecks
H.L. Faber, April 16th 2013 | 14
4. Weergave methoden van een Supply Chain (3)
Activity Network
incl. Critical Path
and Bottlenecks
H.L. Faber, April 16th 2013 | 15
4. Weergave methoden van een Supply Chain (4)
Wineco
Planning department
Every six
weeks
Supplier
Monthly
Customers
Monthly
Production Manager?
3 Months
3 Weeks
Weekly
Sheet stock
2 months
Sawing
CT= 10 minutes
Weekly
Weekly
Weekly
Weekly
Weekly
Forming
CT=20 minutes
C/O = 2 hours
Adding materials
CT = 1 hour
Drying
CT = 5 hours
Drilling
CT = 5 minutes
Finished goods
2 weeks
Packaging
CT=10 minutes
Semi-finished goods
1 week
30 mintues
3 months
2 months
6 hours 15 minutes
1 week
Value Stream Mapping
2 weeks 3 weeks
H.L. Faber, April 16th 2013 | 16
4. Weergave methoden van een Supply Chain (5)
› Wanneer nu welke methode ?
• Afhankelijk van:
 Aggregatie niveau dat je wilt beschouwen
 Complexiteit en omvang supply chain
• Analyse versus Ontwerp fase
• Waar ben je naar op zoek:
 Efficiency, VSM
 DLT en Wachtrij analyse
 Processen in kaart brengen Porter?
H.L. Faber, April 16th 2013 | 17
5. Producten versus Diensten
› Traditioneel kijken we naar product voortbrenging
› Echter > 60% v/d productkosten is service (ww)
› Echter:
• Een dienst is niet tastbaar (intangiable)
• Moeilijker te specificeren
• Moet a la minute worden afgenomen
• Vraag inspanning klant en leverancier tegelijk
 besef dit
H.L. Faber, April 16th 2013 | 18
6. Consider the total Supply Chain !!
Be aware of sub optimalization
• Don’t tweak your supply chain
(Hau L. Lee, 2010)
• Environmental Sustainability and Corp. Social Responsibility
• ≠ only Cost
Don’ts:
- Focus on small savings
- Demand that suppliers replace materials with “greener ones”
- Use recycling, energy-efficient equipment
Do’s:
+ Fundamental approach: “pursue broader structural change”
+ Reinventing manufacturing processes
+ Link up with competitors
 Consider the whole chain; from Farmer to Shelf
H.L. Faber, April 16th 2013 | 19
7. Corporate Social Responsibility (CSR)
Driven by SCM and global sourcing CSR has
become significant:
› Triple P: Planet, People and Profit
› Typical CSR issues:
• Child labor
• Environment
• Social issues
• Health and Safety
• etc
H.L. Faber, April 16th 2013 | 20
7. Tripple Bottom Line (1)
H.L. Faber, April 16th 2013 | 21
7. Tripple Bottom Line (2)
› Social: pertains to fair and beneficial business
practices toward labor, the community, and the
region in which a firm conducts is business
› Economic: the firm’s obligation to compensate
shareholders who provide capital via competitive
returns on investment
› Environmental: the firm’s impact on the
environment and society at large
H.L. Faber, April 16th 2013 | 22
8. Outsourcing and Reverse Outsourcing (1800)
Outsourcing = Sub-contracting of SERVICES / PRODUCTION
+
Take over of staff, machines, etc.
#Objective:
FOCUS upon CORE BUSINESS (Q, $, head count)
#Two alternatives:
a). Assets / Liability transaction
(Activa/Pasiva transactie)
b). Take over fiscal unit
(economische eenheid)
J&J Toolshop, J&J => Mexico, Philips Toolshop, Agrifirm BU
#Examples:
Reverse outsourcing; recent example, Philips high end shaver
production China to Holland ($ + close to R&D)
H.L. Faber, April 16th 2013 | 23
8. Outsourcing (2)
Outsourcing =
additional Contract Management !!!
( coordination mechanism = buffer )
 In this whole process a Purchasing department has it’s role
H.L. Faber, April 16th 2013 | 24
9. Ketenintegratie en distributieketen (1)
Fabrikant
Importeur
Distributeur
Dealer
•Auto’s
•Tractoren
•Landbouww.
Klant
informatie = marktonderzoek
€
info
Fabrikant
prod.
dienst
Importeur
Distributeur
€
€
info
info
Dealer
prod.
dienst
informatie = reclame
Klant
prod.
dienst
H.L. Faber, April 16th 2013 | 25
9. Ketenintegratie en distributieketen (2)
informatie = marktonderzoek / Cust.Satisv.Index
€
info
Fabrikant
prod.
dienst
€
Importeur
Distributeur
info
Dealer
informatie = reclame
Klant
prod.
dienst
H.L. Faber, April 16th 2013 | 26
Thank you for your attention